All orders are processed and sent out between 1 – 3 business days after payment has been received. Orders should be received between 2-7 business days. Remote areas may take 1-2 additional business days.
A tracking number will be sent via Paypal when parcel leaves.
Please provide a contact phone number, this will assist delivery drivers.
Please provide delivery instructions via email if you are not going to be available to accept delivery.
Our courier company will not leave parcels without instructions on the parcel.
They will leave a card for you to call and arrange delivery at another time.
Beach Mate has many moving parts and is essential that the Beach Mate is maintained as per maintenance instructions supplied this includes the tightening of screws and cleaning of wheels etc. Children using any Ezy Beach products should be supervised at all times.